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Frequently Asked Questions

What currency are your clothes sold in?

Why is your currency in SGD?

Why are there different currencies?

I would like to come down to try on your clothes. Do you have a physical shop?

Will you be restocking items that are sold out?

Are your clothes true to size?

I'm an UK8, which size should i choose?

How do I order?

How do I key in my gift voucher/discount code?

I am getting an error when making payment.

What payment modes do you accept?

I would like to cancel my order.

I did not receive any order notification/confirmation email after my purchase.

Where do you ship to?

How much is delivery? Is there free delivery?

How long does shipping take?

What is your return policy?

May I return a sales item?

Can I drop off my returns at your retail stores?

Can I also return items purchased from your retail store?

Why do I have a refund notification?

I have received a defected/wrong item. What should I do?

How can I contact you?

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